[Bug]: Unable to Manually Activate Personal License on Company Jetbrains Account

[muya]

Describe the bug

I would like to use my personal license for Material Theme with IntelliJ which is logged in to my company account.

There is no option to manually enter the license details.

To Reproduce

Following the instructions on license activation here: https://material-theme.com/docs/faq-troubleshooting/#license-activation

1. Open the Run Actions Modal
2. Search for "material license"
3. Choose "Activate License"

Actual Behaviour

• A prompt asking to restart the IDE to activate the license

material-ui-theme-unable-tactivate-license.mov

Expected behavior

Get a window where I can activate my license manually, as outlined in the guide here https://material-theme.com/docs/faq-troubleshooting/#license-activation

Material Theme Version

v9.3.1

IDE

IntelliJ IDEA

System Info

IntelliJ IDEA 2024.1.4 (Ultimate Edition)
Build #IU-241.18034.62, built on June 20, 2024
Runtime version: 17.0.11+1-b1207.24 aarch64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o.
macOS 14.6
GC: G1 Young Generation, G1 Old Generation
Memory: 12288M
Cores: 12
Metal Rendering is ON
Registry:
  ide.balloon.shadow.size=0
  editor.focus.mode.color.light=2e5861
  editor.focus.mode.color.dark=2e5861
  debugger.new.tool.window.layout=true
  suggest.all.run.configurations.from.context=true
  ide.new.editor.tabs.vertical.borders=true
  ide.animate.toolwindows=true
  ide.experimental.ui=true
  ide.editor.tab.selection.animation=true
Non-Bundled Plugins:
  com.jetbrains.plugins.ini4idea (241.18034.82)
  org.intellij.plugins.hcl (241.17890.8)
  IdeaVIM (2.15.2)
  com.intellij.plugins.watcher (241.14494.150)
  org.jetbrains.plugins.go-template (241.14494.150)
  name.kropp.intellij.makefile (241.14494.150)
  com.github.zzehring.intellijjsonnet (0.2.1)
  org.jetbrains.plugins.go (241.17011.2)
  Pythonid (241.18034.62)
  com.intellij.datagen (241.14494.150)
  String Manipulation (9.14.1)
  org.jetbrains.plugins.hocon (2024.1.0)
  com.jetbrains.plugins.jade (241.15989.10)
  uk.co.ben-gibson.remote.repository.mapper (4.4.0)
  com.mallowigi (97.0.0)
  mobi.hsz.idea.gitignore (4.5.3)
  org.intellij.scala (2024.1.25)
  com.github.copilot (1.5.17.6356)
  com.chrisrm.idea.MaterialThemeUI (9.3.1)
  net.ashald.envfile (3.4.2)
Kotlin: 241.18034.62-IJ

Logs/Screenshots

No response

[mallowigi]

It's not possible. The license is associated with one account, you can't use it on a different account.

This is how the marketplace works. I invite you to connect to JetBrains for future inquiries.

[muya]

It's not possible. The license is associated with one account, you can't use it on a different account.

This is how the marketplace works. I invite you to connect to JetBrains for future inquiries.

Hello @mallowigi. Thank you for the prompt response.

On my previous computer, I was using my personal license with my work computer, because I was previously able to manually activate my license.

Does this mean that I have to purchase a separate license that is associated to my work account?

[mallowigi]

I suggest you talk to JetBrains concerning these issues. Maybe they can figure out a plan for you. But normally yes, the marketplace has no way of knowing that the two accounts are related. I think there is a way to share licenses but I'm not sure.

[faelin]

It's not possible. The license is associated with one account, you can't use it on a different account.

This is how the marketplace works. I invite you to connect to JetBrains for future inquiries.

@mallowigi that is simply not true. If you look at the screenshot below, you can see that several plugins allow a "Download code for offline activation" option, which allows me to activate my plugin in my Company-licensed IDE. However, you can clearly see that Material Theme does not provide that option.

I understand that Material Theme does not want users to simply share their codes, but this isn't about sharing. This is one user, who has purchased a single-use license subscription, using their own license. There is no sharing involved.

In fact, of the 8 plugins I pay for, Material Theme (and its add-ons) is the ONLY plugin that I cannot do this with.

[faelin]

I have the same issue, but I decided to comment here instead of opening a new issue. Please either re-open this issue, or resolve the problem by making a downloadable activation code available. This project is wonderful, and I would like to keep using it, but currently I simply CANNOT due to organizational limitations (I do not have access to subscribe to this plugin using my company account).

[mallowigi]

Looks fine on my end (also this is the first time I've heard about this feature).

As I said above, I suggest you contact JetBrains for such issues, as it is outside my control.

By the way, I've searched a bit and stumbled upon this: https://www.reddit.com/r/Jetbrains/comments/1d8syue/how_to_enter_my_own_material_theme_ui_license_on/

So it does work for other people, but not for you. I suppose there is a condition that is not met, but as I said, I can't help you more than that.

[faelin]

Knowing that the link appears for others, that definitely confirms that it is a Jetbrains issue. Thank you for showing that screenshot, that helps a lot!

[faelin]

@muya I found the answer we need! From JetBrains Support: https://sales.jetbrains.com/hc/en-gb/articles/7654171906706-Linking-multiple-email-addresses-to-your-JetBrains-Account

This feature can help you, if you have several JetBrains Accounts (such as a personal account, a work account, or a school account) with different licenses associated with each of them.

Instead of constantly switching between accounts, you can link several email addresses to a single JetBrains Account (let’s call it the primary account) to collect all your licenses in one place.