Computer Issue

[bsteinagel]

Device Information

System Model or SKU

Please select one of the following

• Framework Laptop 12 (13th Gen Intel® Core™)
• Framework Laptop 13 (11th Gen Intel® Core™)
• Framework Laptop 13 (12th Gen Intel® Core™)
• Framework Laptop 13 (13th Gen Intel® Core™)
• Framework Laptop 13 (AMD Ryzen™ 7040 Series)
• Framework Laptop 13 (AMD Ryzen™ AI 300 Series)
• Framework Laptop 13 (Intel® Core™ Ultra Series 1)
• Framework Laptop 16 (AMD Ryzen™ 7040 Series)
• Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
• Framework Desktop (AMD Ryzen™ AI 300 PRO Series)

BIOS VERSION

4.03

Windows:
Open a command terminal as administrator:
wmic bios get SMBIOSBIOSVERSION

Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version

DIY Edition information

If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.

Memory: FRANRM0002X2 (manufacturer unknown)

Storage: FRANRYWD0A WD_BLACK™ SN850X NVMe™

Port/Peripheral information

If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:

• Peripheral vendor and name.
• Port the Peripheral was connected to. Please see the following for port numbering: Laptop 16 or Laptop 13 or Desktop
• Device or expansion card attached to the Adjacent port to the port that is having the issue.

2. [ FRACCABZ01 USB A expansion card]
3. [ FRACCABZ01 USB A expansion card ]

Standalone Operation (Laptop Only)

Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?

• Yes
• No

Describe the bug

Plugging in a USB A 3.x drive works for the first two insertions/removals. On the third insertion the flash drive fails to be recognized by the computer. I have to unplug and reseat the expansion card in order to "reset" the port and get it to work again. This issue doesn't seem to appear with USB 2.0 flash drives, only USB 3.x drives. I am pretty certain this is a BIOS bug. The issue doesn't appear on BIOS v3.07.

Steps To Reproduce

Steps to reproduce the behavior:

1. Insert a USB 3.x drive into the USB A expansion card.
2. After the drive is reconized by the OS (my OS is Fedora 43) eject the drive and remove it from the port. Repeat three times. On the third time the drive will not be detected by the OS. I have also confirmed this bug exists in the officially supported Ubuntu LTS live USB.

Expected behavior

The drive should be detected regardless of how many times it is inserted or ejected.

Screenshots

If applicable, add screenshots to help explain your problem.

Operating System (please complete the following information):

• OS/Distribution: [Fedora]
• Version: [43 KDE]
• Linux Kernel Version: 6.18.13-200 and previous versions.