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Below are the frequently asked questions to Welcome-Bot
Ans: Please check whether the bot has permissions to View Channels, Send Messages & Embed Links. CHECK THIS IN THE CHANNEL YOU WANT TO USE THE BOT IN.
Now try again, If it still doesn't work, it's a bug, join the support server and report it.
The default prefix is set to w/ so that's what you can use from the start. If You're not sure what prefix is used you can just @-mention the bot (@Welcome-Bot#0914) and it will tell you what prefix is used. You can set a custom prefix for your server, but the default prefix can always be used.
We have made a tutorial for you!

