Not working on M3 MBP with Sequoia

[yazze]

It's just not working, there's neither a thumbnail nor the preview

[aik099]

I have a preview, but no thumnails with increments as on Sonoma.

[donatj]

Came here to report the same thing, I'm on an M1 MBP, only recently upgraded to Sequoia and noticed today it's not working. Reinstalled and it didn't seem to help either.

[qualitya1]

Same here. Was working before upgrade to Sequoia.
Since this issue has been open since March, is this a dead product? is there a Beta out?
Anyone know of a substitue?
Right now I am converting files to mp4's to get info and then deleting the mp4's.
What a waste of time!
Wish Apple designed the get info box to show mkv files like it does for mp4
Thankyou for your product for previous uses, I miss it! Please update it!!

[TheKiwo-60]

Same here, M2 MBP with Sequoia, no thumbnails/previews

Edit: Nevermind, downloaded an older version and it worked. Just took some time to update.

[hpyperry]

Same here, M2 MBP with Sequoia, no thumbnails/previews

Edit: Nevermind, downloaded an older version and it worked. Just took some time to update.

Could you please let me know which version can be used properly?

[TheKiwo-60]

Same here, M2 MBP with Sequoia, no thumbnails/previews
Edit: Nevermind, downloaded an older version and it worked. Just took some time to update.

Could you please let me know which version can be used properly?

Of course, I used the version 2.10, because it specifically said "Added support for macOS 15 Sequoia."

[Marginal]

Best to use the latest release if you're using macOS 12 or later.

Finder/QuickLook can be picky. Please refer to the troubleshooting guide to check that your settings are correct.

[hpyperry]

Best to use the latest release if you're using macOS 12 or later.

Finder/QuickLook can be picky. Please refer to the troubleshooting guide to check that your settings are correct.

Thank you, I downgraded macOS to 14 and now it works fine.

[qualitya1]

Found a woraround based on the troubleshooting blog
I created a simple script which seems to work when finder info doesn't show up.
My first attempt at writing a script and saved it as App

<> bash

mdimport -i /Volumes/* &

exit 0

Mdimport.zip

[eirnym]

I found it working perfectly.

My experience:

• I have fresh Sequoia installation (explanation below)
• Downloaded directly from GitHub page, copied app and set it up based on given instructions.
• I don't use Homebrew to install casks (explanation below)

Explanations:

• I never do binary upgrades between major system versions. Process is slow and you need to remember everything, but you'll always have better experience.
• Homebrew at some point stopped to upgrade casks (for me only?). So I stopped to install them.