A few notes from a newbie to Kodi and your Amazon Prime plugin #794
Description
name: Bug report
about: Create a report to help us improve
title: 'A few notes from a newbie to Kodi and your Amazon Prime plugin'
labels: ''
assignees: ''
Addon used
- Amazon VOD (plugin.video.amazon-test)
- Browser Launcher (plugin.program.browser.launcher)
- Addon version:
Account type
- primevideo.com
- amazon.(com/co.uk/de/jp)
System Setup (please provide the following information):
- Hardware: Samsung Galaxy S25 and AMD Ryzen 5800X with an RX6600 and 64Gb of DDR4 memory.
- OS version: Latest for Samsung (update came in very recently), Windows 11 25H2 for the AMD computer.
- Kodi version number: Most recent one from the download site and Google Play, no betas involved. Your plugin is from your page (zip file says 1.0.4 on it)
Upload Logs
Describe the bug
So I learned a little about Kodi (yes, this will be a bit of a tale, but will be worth your reading) and decided to grab it and see how it would work both with Windows and my Samsung smartphone (I may move to Linux, so I'm checking to see what may be in the way of that if anything). So I did a Google search, found the Kodi Foundation website and Kodi there. It is also on Google Play, so far so good. I then proceeded to install some add-ons and see what was available. The YouTube add-on is going to be a separate issue, but that's for the Kodi team (this was found on Android side of things, haven't checked Windows, yet). But doing some searching for Amazon Prime viewing in Linux, Kodi came up as an option with a VOD plugin for Amazon Prime, that led me to your sandman Github page and your plugin. Added that to both Windows and Android Kodi. On the Windows side it asking for an e-mail address and password is not an issue since I have a keyboard plugged in, but on the Android side Kodi wants their keyboard, not the virtual one from my smartphone and that's where there is a glaring obvious issue: no @ key!!! I checked both qwerty and the other keys options in that virtual keyboard, no sign of it, so Android side unless I hook up a Bluetooth keyboard, a USB-C keyboard, or use Samsung DeX while connected to my computer that @ symbol is out of reach (and no I don't have a Bluetooth or USB-C keyboard). So that is problem #1. Number two is that while I can enter my credentials (Windows side), the plugin gets an error and says check the log. Now for my account I do have 2FA enabled and so I think your plugin is having issues once it gets past the initial user e-mail and password prompt and wants the 2FA code (they are moving to passkeys btw, so that may add another wrinkle to your pile of things to deal with). I can log into Amazon itself, no issues there from a web browser and the Amazon Prime app does work in Windows and Android with my account.
Now as to if the keyboard issue is you or the Kodi team I have no idea, but it could also be an issue for both you and the team, so I'm posting the tale thus far here as that may help someone else.