Create README.md

Author: mitalizope

Server-Side Components/Scheduled Jobs/Proactive Change Request Reminder/README.md

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+**Proactive Change Request Reminder (Due in 24 Hours)**
+
+**Description**
+This Scheduled Job sends an automated email reminder to the assigned agent of each Priority 1 Change Request that is due within the next 24 hours.
+It helps teams stay ahead of deadlines, prevent SLA breaches, and ensure timely change implementation.
+
+**When to Use**
+Use this script to ensure that high-priority change requests are addressed on time by proactively notifying assigned engineers.
+
+**How It Works**
+Checks all active change_request records with:
+  - priority = 1
+  - state not in "Closed" or "Complete"
+  - due_date within the next 24 hours
+Sends an email reminder to the assigned agent with the change number, description, and due date.
+
+**Scheduled Job Configuration**
+Recommended schedule:
+- Run: Periodically  
+- Repeat interval: 1 hour