Add employee name to RT correspondence #112
Description
When writing RT correspondence, it isn't always clear who this refers to email notification refers to because it doesn't appear to be treated like a reply .
- Add employee name to the body.
- Add link to RT ticket
- Add link to onboarding/separation request
Keycloak deletion
right now it says this:
Subject: [Lib Help #12345] Employee Access Was Removed
This employee was removed from the UC Davis Library Identity and Access Management System.
Supervisor permission request
To proceed with your employee's onboarding, please describe the accounts and
permissions required to perform their essential job duties using the following
form:
Keycloak account creation
This employee was adopted into the UC Davis Library Identity and Access
Management System