| Name | Type | Description | Notes |
|---|---|---|---|
| Active | bool | Whether the status is active and selectable. DELETE soft-deactivates by setting this to false. | [optional] |
| Channel | string | Channel this status applies to | [optional] |
| Color | string | Hex color for UI (e.g. '#FF5733') | [optional] |
| ConversationStatusUuid | string | Conversation agent status unique identifier | [optional] |
| CreatedAt | string | Created at | [optional] |
| Icon | string | Icon name | [optional] |
| MerchantId | string | Merchant Id | [optional] |
| Name | string | Display name shown to agents | [optional] |
| ParentStatus | string | Channel-native parent status | [optional] |
| RoutingEffect | string | Canonical routing semantic. Derived server-side from (channel, parent_status). | [optional] |
| SortOrder | int | Sort order in lists; lower = first | [optional] |
| TwilioActivitySid | string | Twilio TaskRouter Activity SID (PBX-only; null for chat-only statuses) | [optional] |
| UpdatedAt | string | Updated at | [optional] |