| Name | Type | Description | Notes |
|---|---|---|---|
| AgentStatus | string | Status of the agent | [optional] |
| AgentUserId | string | Agent user id (populated by Java so the dispatch-scheduler Lambda can read it directly without parsing conversation_participant_arn) | [optional] |
| ConversationParticipantArn | string | [optional] | |
| ConversationParticipantName | string | [optional] | |
| CustomStatusName | string | Active custom status display name for this agent (denormalized) | [optional] |
| CustomStatusUuid | string | Active custom status uuid for this agent (null when on a system status) | [optional] |
| LastChatDts | string | Date/time that this agent took their last chat | [optional] |
| NextRoundRobin | bool | [optional] | |
| ProfileImageUrl | string | Profile image URL | [optional] |