| Name | Type | Description | Notes |
|---|---|---|---|
| merchantId | String | Merchant identifier the agent belongs to. | [optional] |
| pbxAdmin | Boolean | True if this agent has PBX admin privileges. | [optional] |
| pbxJwt | String | JWT used by the softphone widget to authenticate to the PBX WebSocket relay. | [optional] |
| pbxSupervisor | Boolean | True if this agent has PBX supervisor privileges. | [optional] |
| pbxUser | Boolean | True if this agent has baseline PBX access. | [optional] |
| pbxVoiceIdentity | String | Voice identity string identifying this agent to the PBX (e.g., client:user_123). | [optional] |