| Name | Type | Description | Notes |
|---|---|---|---|
| conversation_uuid | String | Conversation UUID | [optional] |
| customer_name | String | Customer display name (when known) | [optional] |
| end_dts | String | Chat ended | [optional] |
| message_count | Number | Total messages in the conversation | [optional] |
| start_dts | String | Chat started | [optional] |