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ConversationAgentStatusHeatmapRequest.md

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ConversationAgentStatusHeatmapRequest.md

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UltraCartRestApiV2.ConversationAgentStatusHeatmapRequest

Properties

Name Type Description Notes
channel String Optional channel filter [optional]
date_end String Range end (YYYY-MM-DD) [optional]
date_start String Range start (YYYY-MM-DD) [optional]
metric String Cell metric [optional]

Enum: ChannelEnum

  • pbx (value: "pbx")

  • chat (value: "chat")

Enum: MetricEnum

  • availability (value: "availability")

  • call_volume (value: "call_volume")

  • chat_volume (value: "chat_volume")