| Name | Type | Description | Notes |
|---|---|---|---|
| conversation_uuid | string | Conversation UUID | [optional] |
| customer_name | string | Customer display name (when known) | [optional] |
| end_dts | string | Chat ended | [optional] |
| message_count | int | Total messages in the conversation | [optional] |
| start_dts | string | Chat started | [optional] |