| Name | Type | Description | Notes |
|---|---|---|---|
| active | bool | Whether the status is active and selectable. DELETE soft-deactivates by setting this to false. | [optional] |
| channel | string | Channel this status applies to | [optional] |
| color | string | Hex color for UI (e.g. '#FF5733') | [optional] |
| conversation_status_uuid | string | Conversation agent status unique identifier | [optional] |
| created_at | string | Created at | [optional] |
| icon | string | Icon name | [optional] |
| merchant_id | string | Merchant Id | [optional] |
| name | string | Display name shown to agents | [optional] |
| parent_status | string | Channel-native parent status | [optional] |
| routing_effect | string | Canonical routing semantic. Derived server-side from (channel, parent_status). | [optional] |
| sort_order | int | Sort order in lists; lower = first | [optional] |
| twilio_activity_sid | string | Twilio TaskRouter Activity SID (PBX-only; null for chat-only statuses) | [optional] |
| updated_at | string | Updated at | [optional] |