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UltracartClient::ConversationPbxCallUpdateRequest

Properties

Name Type Description Notes
finalize Boolean True when the agent has finished after-call work (Save & finish). Stamps notes_finalized_dts, which together with transcript availability gates Zoho Desk ticket creation. [optional]
notes String Agent-authored notes for the call. Card-like values are scrubbed server-side for PCI compliance. [optional]
zoho_desk_ticket_id String Existing zoho desk ticket id to associate this call with. [optional]
zoho_desk_ticket_url String Existing zoho desk ticket URL [optional]

Example

require 'ultracart_api'

instance = UltracartClient::ConversationPbxCallUpdateRequest.new(
  finalize: null,
  notes: null,
  zoho_desk_ticket_id: null,
  zoho_desk_ticket_url: null
)