UltracartClient::ConversationWebchatQueueStatusAgent
Name
Type
Description
Notes
agent_status
String
Status of the agent
[optional]
agent_user_id
String
Agent user id (populated by Java so the dispatch-scheduler Lambda can read it directly without parsing conversation_participant_arn)
[optional]
conversation_participant_arn
String
[optional]
conversation_participant_name
String
[optional]
custom_status_name
String
Active custom status display name for this agent (denormalized)
[optional]
custom_status_uuid
String
Active custom status uuid for this agent (null when on a system status)
[optional]
last_chat_dts
String
Date/time that this agent took their last chat
[optional]
next_round_robin
Boolean
[optional]
profile_image_url
String
Profile image URL
[optional]
require 'ultracart_api'
instance = UltracartClient ::ConversationWebchatQueueStatusAgent . new (
agent_status : null ,
agent_user_id : null ,
conversation_participant_arn : null ,
conversation_participant_name : null ,
custom_status_name : null ,
custom_status_uuid : null ,
last_chat_dts : null ,
next_round_robin : null ,
profile_image_url : null
)