[INVESTIGATE] Missing reminder email - Platform

[OlgaPotiagalova]

Reported by Housing: There is a complaint from one platform that they haven't received a renewal notification.

Please confirm that we are sending our renewals for Platforms (and the issue was just on the user's side)

Do we capture when the remainder e-mail is being sent for platforms ? If not, please ensure we are addressing it in this ticket https://app.zenhub.com/workspaces/strr-65b2a7146835aa0cdf315b79/issues/gh/bcgov/entity/32213 ?

[OlgaPotiagalova]

@thorwolpert, could you please investigate. @victorc-bcgov , please provide the parameters to Thor (registration #, email address, etc.). Thank you.

[victorc-bcgov]

@thorwolpert Please let me know the best way to communicate this information to you -- what can I post here in GitHub? Thanks!

[thorwolpert]

The registration # is enough to go off of.

[victorc-bcgov]

Thanks -- the registration number is PL728364950.