notify admins on new ticket creation

Author: ksraj123

app/controllers/notification.js

@@ -50,5 +50,26 @@ module.exports = {
     } catch (error) {
       HANDLER.handleError(res, error)
     }
+  },
+
+  // GET LOGGED IN USER TICKET NOTIFICATIONS
+  getTicketNotifications: async (req, res, next) => {
+    const userId = req.user._id
+    try {
+      const user = await User.findById(userId)
+      if (!user) {
+        return res
+          .status(HttpStatus.BAD_REQUEST)
+          .json({ msg: 'No such user exists!' })
+      }
+      // get ticket notifications of existing user
+      const notifications = user.ticketNotifications
+      if (notifications.length === 0) {
+        return res.status(HttpStatus.OK).json({ msg: 'No ticket notifications!' })
+      }
+      return res.status(HttpStatus.OK).json({ notifications })
+    } catch (error) {
+      HANDLER.handleError(res, error)
+    }
   }
 }

app/controllers/ticket.js

@@ -1,6 +1,14 @@
-const HANDLER = require('../utils/response-helper')
 const HttpStatus = require('http-status-codes')
 const TicketModel = require('../models/Ticket')
+const TAGS = require('../utils/notificationTags')
+const HANDLER = require('../utils/response-helper')
+const ticketNotificationHelper = require('../utils/ticket-notif-helper')
+
+const notification = {
+  heading: '',
+  content: '',
+  tag: ''
+}
 
 module.exports = {
 
@@ -10,6 +18,10 @@ module.exports = {
       const ticket = new TicketModel(req.body)
       ticket.createdBy = userId
       ticket.history.push({ ...req.body, editedBy: userId })
+      notification.heading = 'New Support Ticket!'
+      notification.content = `${req.user.name.firstName} ${req.user.name.lastName} Creted a new Support Ticket!`
+      notification.tag = TAGS.NEW
+      await ticketNotificationHelper.addToNotificationForAdmin(req, res, notification, next)
       await ticket.save()
       res.status(HttpStatus.CREATED).json({
         ticket: ticket

app/models/User.js

@@ -170,6 +170,24 @@ const UserSchema = new mongoose.Schema({
       }
     }
   ],
+  ticketNotifications: [
+    {
+      heading: {
+        type: String
+      },
+      content: {
+        type: String
+      },
+      tag: {
+        type: String
+      },
+      createdAt: {
+        type: Date,
+        required: true,
+        default: Date.now()
+      }
+    }
+  ],
   followers: [
     {
       type: mongoose.Schema.Types.ObjectId,

app/routes/notification.js

@@ -23,4 +23,7 @@ router.get(
 // GET NOTICATIONS FOR PROPOSALS
 router.get('/proposal/all', notificationController.getProposalNotifications)
 
+// GET TICKET NOTIFICATIONS FOR LOGGED IN USER
+router.get('/ticket/user/all', isUnderMaintenance, auth, notificationController.getTicketNotifications)
+
 module.exports = router

app/utils/ticket-notif-helper.js

@@ -0,0 +1,13 @@
+const User = require('../models/User')
+
+module.exports = {
+  // Notification for Admins
+  addToNotificationForAdmin: async (req, res, obj, next) => {
+    try {
+      console.log('adding to admin\'s notifications')
+      await User.updateMany({ isAdmin: true }, { $push: { ticketNotifications: { $each: [obj], $position: 0 } } })
+    } catch (error) {
+      console.log(error)
+    }
+  }
+}