Assistance Required for Publishing Extension to Microsoft Edge Store

[jgounder-valorx]

Hello,

We are looking to publish our browser extension to the Microsoft Edge Add-ons store under our company account (Valorx). We currently use Office 365 internally for all our communications. However, the process to register a Microsoft Services Account (MSA) for our organization has been quite confusing, and so far, we have not been successful in creating an account that works for this purpose — it only appears to support personal accounts.

We have carefully followed the steps outlined in the documentation below, but without success:

https://learn.microsoft.com/en-us/microsoft-edge/extensions/publish/create-dev-account

When we attempt to access the registration portal via this link:
https://partner.microsoft.com/en-us/dashboard/registration/AccountInfo?accountProgram=MSEdgeAddons,

we receive the following message, even when signed in with an admin account:

This account is not registered with Microsoft Edge program on Partner Center. This account (**@valorx.com) is not registered with Partner Center. To submit Microsoft Edge Add-ons, you must register and sign in using a Microsoft account (Outlook/Live/Hotmail). To use your work/business account, kindly work with your email administrator to permit you to access Microsoft Partner Center.

If you are already registered for the Microsoft Edge program on Partner Center and you believe this is an error, try deleting your browser cookies and then login again.*

As a result, we are currently blocked from submitting our extension and supporting our customers.

We would greatly appreciate any guidance or support on how to proceed. Additionally, if there’s a way to get in touch with the Edge support team directly (via call or meeting), that would be extremely helpful.

Thank you for your assistance.

[Rahul-Bauri]

Closing this thread as the duplicate of #338.