From 47c20652f7273823a7b7091653f1d6136dcff131 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 18 Dec 2025 01:49:54 +0000 Subject: [PATCH 1/2] Update ai/slack-bot.mdx Co-Authored-By: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com> --- ai/slack-bot.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/ai/slack-bot.mdx b/ai/slack-bot.mdx index bd328fb2c..8b833d32a 100644 --- a/ai/slack-bot.mdx +++ b/ai/slack-bot.mdx @@ -12,7 +12,7 @@ The Slack app adds a bot to your workspace that supports your community with rea The bot can only see messages in channels you specifically add it to. It does not have global read access to your workspace. -The bot responds to `@` mentions and to every message in channels named `#ask-ai`. +The bot responds to `@` mentions and to every message in channels named `#ask-ai`. You can also configure a custom channel where the bot responds to all messages. Each message sent by the bot counts toward your assistant message usage. From d14a9eec57e1a3bacd30928e9868fcbc61d37ff0 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 18 Dec 2025 01:50:02 +0000 Subject: [PATCH 2/2] Update ai/slack-bot.mdx Co-Authored-By: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com> --- ai/slack-bot.mdx | 17 +++++++++++++++-- 1 file changed, 15 insertions(+), 2 deletions(-) diff --git a/ai/slack-bot.mdx b/ai/slack-bot.mdx index 8b833d32a..3d534bc2a 100644 --- a/ai/slack-bot.mdx +++ b/ai/slack-bot.mdx @@ -38,9 +38,22 @@ Each message sent by the bot counts toward your assistant message usage. 1. Click **Configuration**. This opens the app configuration page in a web browser. 1. In the **Bot User** section, edit the bot name. -## Create an `#ask-ai` channel +## Configure the Ask AI channel -To help your users quickly get answers to their questions, create a channel named `#ask-ai`. The bot will respond to every message in that channel. See [Create a channel](https://slack.com/help/articles/201402297-Create-a-channel) in the Slack Help Center for more information. +By default, the bot responds to every message in any channel named `#ask-ai`. You can customize this behavior to use a specific channel instead. + +### Use the default behavior + +Create a channel named `#ask-ai` in your workspace. The bot will respond to every message in that channel. See [Create a channel](https://slack.com/help/articles/201402297-Create-a-channel) in the Slack Help Center for more information. + +### Set a custom Ask AI channel + +1. Navigate to the [Integrations](https://dashboard.mintlify.com/products/assistant/settings/integrations) tab of the **Assistant Configurations** page in your dashboard. +1. In the Slack card, click **Configure**. +1. In the **Ask AI Channel** dropdown, select the channel where you want the bot to respond to all messages. +1. Click **Save**. + +The bot will now respond to every message in your selected channel, instead of channels named `#ask-ai`. ## Manage the Slack app