From 91f99d9cafe083c329f1de7d2992c4dd45c4ccaa Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 18 Dec 2025 16:24:03 +0000 Subject: [PATCH 1/2] Update ai/slack-bot.mdx Co-Authored-By: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com> --- ai/slack-bot.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/ai/slack-bot.mdx b/ai/slack-bot.mdx index bd328fb2c..8b833d32a 100644 --- a/ai/slack-bot.mdx +++ b/ai/slack-bot.mdx @@ -12,7 +12,7 @@ The Slack app adds a bot to your workspace that supports your community with rea The bot can only see messages in channels you specifically add it to. It does not have global read access to your workspace. -The bot responds to `@` mentions and to every message in channels named `#ask-ai`. +The bot responds to `@` mentions and to every message in channels named `#ask-ai`. You can also configure a custom channel where the bot responds to all messages. Each message sent by the bot counts toward your assistant message usage. From f2ab5fdad7d2af00a60880d2c80d30845954d3ba Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Thu, 18 Dec 2025 16:24:12 +0000 Subject: [PATCH 2/2] Update ai/slack-bot.mdx Co-Authored-By: mintlify[bot] <109931778+mintlify[bot]@users.noreply.github.com> --- ai/slack-bot.mdx | 17 +++++++++++++++-- 1 file changed, 15 insertions(+), 2 deletions(-) diff --git a/ai/slack-bot.mdx b/ai/slack-bot.mdx index 8b833d32a..f9a70484b 100644 --- a/ai/slack-bot.mdx +++ b/ai/slack-bot.mdx @@ -38,9 +38,22 @@ Each message sent by the bot counts toward your assistant message usage. 1. Click **Configuration**. This opens the app configuration page in a web browser. 1. In the **Bot User** section, edit the bot name. -## Create an `#ask-ai` channel +## Configure the Ask AI channel -To help your users quickly get answers to their questions, create a channel named `#ask-ai`. The bot will respond to every message in that channel. See [Create a channel](https://slack.com/help/articles/201402297-Create-a-channel) in the Slack Help Center for more information. +By default, the bot responds to every message in any channel named `#ask-ai`. You can customize this behavior to use a specific channel instead. + +### Use the default behavior + +Create a channel named `#ask-ai` in your workspace. The bot will respond to every message in that channel. See [Create a channel](https://slack.com/help/articles/201402297-Create-a-channel) in the Slack Help Center for more information. + +### Configure a custom channel + +1. Navigate to the [Integrations](https://dashboard.mintlify.com/products/assistant/settings/integrations) tab of the **Assistant Configurations** page in your dashboard. +1. In the Slack card, click **Configure**. +1. In the **Ask AI Channel** dropdown, select the channel where you want the bot to respond to all messages. +1. Click **Save**. + +When you configure a custom channel, the bot will only respond to all messages in that specific channel. It will still respond to `@` mentions in any channel where it's added. ## Manage the Slack app