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Description
⚠️ Before submitting, please verify the following: ⚠️
- This is a bug, not a question or a configuration issue.
- This issue is not already reported on Github (I've searched it).
- Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
- I agree to follow Nextcloud's Code of Conduct
Bug description
Syncing a file while using Virtual Files causes the application to lock up. The only way to recover is to delete the settings as force closing the client and reopening it automatically tries to sync again.
Steps to reproduce
- After logging in select
Add Folder Sync Connection - Select the root folder for
Select a remote destination folder - Ensure
Use virtual files instead of downloading content immediatelyis enabled before selectingAdd Sync Connection - Find a file using File Explorer, right click and select,
Always keep on this device, the client freezes.
Expected behavior
The file to sync and not lock up the client...
Which files are affected by this bug
All
Operating system
Windows
Which version of the operating system you are running.
Windows 11
Package
Official Windows MSI
Nextcloud Server version
32.0.2
Nextcloud Desktop Client version
4.1.0 alpha (20251214)
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
- Default internal user-backend
- LDAP/ Active Directory
- SSO - SAML
- Other
Nextcloud Server logs
The downloaded log from `/settings/admin/logging` isn't showing any entries from times during the issue even though the viewer does... Unless I can find some other way of retrieving the logs I don't know how to share them.Additional info
I attempt to run the program with --logwindow since I can't use the Create Debug Archive option with the entire client locked up. But no logs appear under the Nextcloud-logdir folder.
The client logs are from the roaming folder.