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[Bug]: Applications stops responding when syncing virtual files #9242

@charredchar

Description

@charredchar

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Bug description

Syncing a file while using Virtual Files causes the application to lock up. The only way to recover is to delete the settings as force closing the client and reopening it automatically tries to sync again.

Steps to reproduce

  1. After logging in select Add Folder Sync Connection
  2. Select the root folder for Select a remote destination folder
  3. Ensure Use virtual files instead of downloading content immediately is enabled before selecting Add Sync Connection
  4. Find a file using File Explorer, right click and select, Always keep on this device, the client freezes.

Expected behavior

The file to sync and not lock up the client...

Which files are affected by this bug

All

Operating system

Windows

Which version of the operating system you are running.

Windows 11

Package

Official Windows MSI

Nextcloud Server version

32.0.2

Nextcloud Desktop Client version

4.1.0 alpha (20251214)

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

Are you using an external user-backend?

  • Default internal user-backend
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Nextcloud Server logs

The downloaded log from `/settings/admin/logging` isn't showing any entries from times during the issue even though the viewer does... Unless I can find some other way of retrieving the logs I don't know how to share them.

Additional info

I attempt to run the program with --logwindow since I can't use the Create Debug Archive option with the entire client locked up. But no logs appear under the Nextcloud-logdir folder.
The client logs are from the roaming folder.

20251214_1414_nextcloud.log

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