collabora container must be restarted to open documents from nextcloud #36
Description
Steps to reproduce
- start up a fresh collabora container
- have a nextcloud instance already configured to use it
- try to open a document
- Fail
- restart the container
- try to open a document
- succeed!
Expected behaviour
Step 4 succeeds
Actual behaviour
Error message in nextcloud, and this output from collabora:
collabora | Generating RSA private key, 2048 bit long modulus
collabora | ..........+++
collabora | ...+++
collabora | e is 65537 (0x10001)
collabora | Generating RSA private key, 2048 bit long modulus
collabora | ................+++
collabora | ....................+++
collabora | e is 65537 (0x10001)
collabora | Signature ok
collabora | subject=/C=DE/ST=BW/L=Stuttgart/O=Dummy Authority/CN=localhost
collabora | Getting CA Private Key
collabora | loolforkit version details: 2.0.4 - 2.0.4
collabora | office version details: { "ProductName": "Collabora Office", "ProductVersion": "5.1", "ProductExtension": ".10.21", "BuildId": "e91d2c2d59b035e40bdefac5fe06fb210180ed86" }
collabora | wsd-00026-0027 20:15:40.553692 [ client_req_hdl ] WRN WOPI host did not pass optional access_token_ttl| wsd/FileServer.cpp:255
collabora | wsd-00026-0029 20:15:41.550065 [ client_ws_0001 ] WRN Missing JSON property [HidePrintOption]| wsd/Storage.cpp:353
collabora | wsd-00026-0029 20:15:41.550235 [ client_ws_0001 ] WRN Missing JSON property [HideSaveOption]| wsd/Storage.cpp:353
collabora | wsd-00026-0029 20:15:41.550318 [ client_ws_0001 ] WRN Missing JSON property [HideExportOption]| wsd/Storage.cpp:353
collabora | wsd-00026-0029 20:15:41.550423 [ client_ws_0001 ] WRN Missing JSON property [EnableOwnerTermination]| wsd/Storage.cpp:353
collabora | wsd-00026-0029 20:15:41.550506 [ client_ws_0001 ] WRN Missing JSON property [DisablePrint]| wsd/Storage.cpp:353
collabora | wsd-00026-0029 20:15:41.550584 [ client_ws_0001 ] WRN Missing JSON property [DisableExport]| wsd/Storage.cpp:353
collabora | wsd-00026-0029 20:15:41.550656 [ client_ws_0001 ] WRN Missing JSON property [DisableCopy]| wsd/Storage.cpp:353
collabora | kit-00084-0172 20:15:42.194272 [ lok_handler ] ERR Failed to load: file:///user/docs/84/how%20it%20works%201.docx, error: loadComponentFromURL returned an empty reference| kit/Kit.cpp:1149
collabora | kit-00084-0172 20:15:42.194451 [ lok_handler ] ERR Failed to get LoKitDocument instance.| kit/ChildSession.cpp:334
collabora | wsd-00026-0029 20:15:42.290033 [ client_ws_0001 ] WRN SocketProcessor [client_ws_0001]: Connection closed.| common/IoUtil.cpp:100
Server configuration
Operating system:
Debian 8
Web server:
Apache 2,4
Database:
Mariadb 10
PHP version:
5.6.30
Nextcloud version: (see Nextcloud admin page)
11.0.2
Updated from an older Nextcloud/ownCloud or fresh install:
Fresh
Where did you install Nextcloud from:
Tarball
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- calendar: 1.5.2
- comments: 1.1.0
- contacts: 1.5.3
- dav: 1.1.1
- deck: 0.1.2
- direct_menu: 0.10.1
- federatedfilesharing: 1.1.1
- federation: 1.1.1
- files: 1.6.1
- files_accesscontrol: 1.1.2
- files_automatedtagging: 1.1.1
- files_pdfviewer: 1.0.1
- files_retention: 1.0.1
- files_sharing: 1.1.1
- files_texteditor: 2.2
- files_trashbin: 1.1.0
- files_versions: 1.4.0
- files_videoplayer: 1.0.0
- firstrunwizard: 2.0
- gallery: 16.0.0
- logreader: 2.0.0
- lookup_server_connector: 1.0.0
- nextcloud_announcements: 1.0
- notifications: 1.0.1
- ojsxc: 3.1.1
- password_policy: 1.1.0
- provisioning_api: 1.1.0
- richdocuments: 1.1.25
- serverinfo: 1.1.1
- sharebymail: 1.0.1
- spreedme: 0.3.8
- systemtags: 1.1.3
- tasks: 0.9.5
- theming: 1.1.1
- twofactor_backupcodes: 1.0.0
- twofactor_totp: 1.1.0
- workflowengine: 1.1.1
Disabled:
- activity
- admin_audit
- bookmarks
- encryption
- external
- files_external
- keeweb
- onlyoffice
- rainloop
- spreed
- survey_client
The content of config/config.php:
Config report
<?php
$CONFIG = array (
'passwordsalt' => 'xxxxxxx',
'secret' => 'xxxxxxx',
'trusted_domains' =>
array (
0 => 'xxxxxxx',
),
'datadirectory' => '/opt/nextcloud/data',
'overwrite.cli.url' => 'http://localhost',
'dbtype' => 'mysql',
'version' => '11.0.2.7',
'dbname' => 'nextcloud',
'dbhost' => 'mariadb',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'xxxxxxx',
'dbpassword' => 'xxxxxxx',
'logtimezone' => 'UTC',
'installed' => true,
'instanceid' => 'xxxxxxx',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'redis',
'port' => 6379,
),
'htaccess.RewriteBase' => '/',
'maintenance' => false,
'loglevel' => 2,
'theme' => '',
'mail_smtpmode' => 'php',
'mail_from_address' => 'noreply',
'mail_domain' => 'xxxxxxx',
);
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser:
Chrome 57.x
Operating system:
Fedora 25