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2.9.18 : status of linked ticket changed by mistake #414

@Gaelolito

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@Gaelolito

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GLPI Version

10.0.19

Plugin version

2.9.18

Bug description

Problem observed since several versions of the plugin.
The “Close related tickets at the same time” option is set to “Yes.”
On a ticket with “In Progress” status, link a ticket with ‘Closed’ status using the “Related to” option.
When the ticket is resolved, the linked ticket is changed from “Closed” to “Resolved.” This is not desirable.
Can a preliminary check be set up? If the linked ticket has the status “Closed,” then don't change this “Closed” status upon resolution?

Problème constaté depuis plusieurs versions du plugin.
L'option "Clôturer les tickets liés en même temps" est paramétrée à "Oui".
Sur un ticket avec statut "En cours", lier un ticket avec statut "Clos" avec l'option "Lié à ".
Lors de la résolution du ticket, le ticket lié est modifié de "Clos" à "Résolu". Cela n'est pas souhaitable.
Peut-on paramétrer une vérification préalable ? Si le ticket lié est avec le statut "Clos", alors ne pas modifier ce statut "Clos" à la résolution ?

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