Migration tool does not detect my Cosmos SEI tokens

[Maks-oss412]

Seid version
Not applicable (using the SEI migration website).

Chain ID

Pacific-1

Describe the bug

The SEI migration tool does not detect my Cosmos SEI tokens.

My SEI tokens are still on my original Cosmos address, but the migration page does not detect them. The Migrate button is inactive, so I cannot continue.

I have already:

• restored my Tangem wallet;
• checked that I am using the correct Cosmos address;
• reconnected the wallet several times.

My Cosmos address:
sei182khvzgr2uxfjuw9uh0m23uvz2qgdrv3uq3sg3

The tokens are still on this address, but the migration tool shows nothing to migrate.

To Reproduce

1. Open the SEI migration website.
2. Connect Tangem Wallet.
3. Select the Cosmos address.
4. The migration tool does not detect the tokens and the Migrate button is disabled.

Expected behavior

The migration tool should detect my SEI tokens and allow me to migrate them successfully.

Screenshots

I can provide screenshots if needed.

[Maks-oss412]

Hi. Unfortunately, not yet. I contacted Tangem support and also opened this GitHub issue, but so far there is no solution. I'm still waiting for a response. I'll update this thread if the issue gets resolved.

[Maks-oss412]

Thank you for your suggestion. However, I don't feel comfortable connecting my wallet to a third-party website hosted on pages.dev. I will continue working only with the official Tangem Support and wait for their response. If this migration issue requires developer attention, I hope the team can investigate it here on GitHub.

[Maks-oss412]

Thank you, but I will only use Tangem's official support channels. I don't connect my wallet to third-party websites or unofficial support pages.

[Maks-oss412]

@philipsu522

Hi! Sorry for mentioning you directly.

I have been trying to migrate my SEI using the official SIP-3 migration tool, but the migration fails and I cannot complete the process.

I have already contacted the Sei support team by email, opened a GitHub issue, and contacted Keplr. Keplr advised me to contact the Sei migration team, but unfortunately I haven't received any response.

Could you please let me know if this is a known issue or if someone from the migration team could take a look at my case?

Thank you very much for your time.

[github-actions]

Thank you for opening this issue and taking the time to share your thoughts.
We’d love to keep moving this forward, but we need a bit more information from you.
Please add any additional details within the next 2 day(s) so we can continue collaborating on a solution together.
If we don’t hear back, the issue will close automatically — but you’re always welcome to reopen it when you’re ready.

[Maks-oss412]

Hello. The issue is still present. My Cosmos SEI tokens are still not detected by the migration tool. I have already tried different wallets and troubleshooting steps, but the problem remains. Could you please take a look? Thank you!