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| 1 | +--- |
| 2 | +title: Virtual Scrolling Does Not Work |
| 3 | +description: How to fix Virtual Scrolling does not work and does not load data |
| 4 | +type: troubleshooting |
| 5 | +page_title: Virtual Scrolling - Not Working |
| 6 | +slug: grid-kb-virtual-scrolling-troubleshooting |
| 7 | +position: |
| 8 | +tags: |
| 9 | +res_type: kb |
| 10 | +--- |
| 11 | + |
| 12 | +## Environment |
| 13 | +<table> |
| 14 | + <tbody> |
| 15 | + <tr> |
| 16 | + <td>Product</td> |
| 17 | + <td>Grid for Blazor</td> |
| 18 | + </tr> |
| 19 | + </tbody> |
| 20 | +</table> |
| 21 | + |
| 22 | + |
| 23 | +## Description |
| 24 | +I have a Grid with [Virtual Scrolling]({%slug components/grid/virtual-scrolling%}) enabled. When I scroll up or down the rows for the current view port are not rendered as the loading indicator remains visible as shown in the image below. |
| 25 | + |
| 26 | +>caption A depiction of the problem and symptom |
| 27 | +
|
| 28 | + |
| 29 | + |
| 30 | + |
| 31 | +## Cause\Possible Cause(s) |
| 32 | + |
| 33 | +There are several common causes for that behavior: |
| 34 | + |
| 35 | +* The rendered row height in the browser does not match the value set to the `RowHeight` parameter of the Grid. This depends on the used Theme and / or custom CSS rules applied to the `<tr>` HTML tag. |
| 36 | + |
| 37 | +* The `RowHeight` parameter changes on runtime. Changing the height of the row dynamically depending on the content will cause issues with the virtualization logic. |
| 38 | + |
| 39 | +* The browser and monitor settings do not match the settings of the Grid. Different browser zoom levels and monitor DPI (not set to 100%) can cause the browser to render the rows with unexpected dimensions and / or non-integer values of the `<tr>`. |
| 40 | + |
| 41 | +>caption Typical PROBLEMATIC example when using Virtual Scrolling |
| 42 | +
|
| 43 | +````CSHTML |
| 44 | +@*This example showcases typical situation when the Virtual Scrolling will break*@ |
| 45 | +
|
| 46 | +<TelerikGrid Data=@GridData |
| 47 | + ScrollMode="@GridScrollMode.Virtual" |
| 48 | + Height="480px" |
| 49 | + |
| 50 | + RowHeight="20" |
| 51 | + |
| 52 | + PageSize="20" Sortable="true" FilterMode="@GridFilterMode.FilterMenu"> |
| 53 | + <GridColumns> |
| 54 | + <GridColumn Field="Id" /> |
| 55 | + <GridColumn Field="Name" Title="First Name" /> |
| 56 | + <GridColumn Field="LastName" Title="Last Name" /> |
| 57 | + <GridColumn Field="HireData" Width="200px"> |
| 58 | + <Template> |
| 59 | + @((context as SampleData).HireDate.ToString("MMMM dd, yyyy")) |
| 60 | + </Template> |
| 61 | + </GridColumn> |
| 62 | + </GridColumns> |
| 63 | +</TelerikGrid> |
| 64 | +
|
| 65 | +@code { |
| 66 | + public List<SampleData> GridData { get; set; } |
| 67 | +
|
| 68 | + protected override async Task OnInitializedAsync() |
| 69 | + { |
| 70 | + GridData = await GetData(); |
| 71 | + } |
| 72 | +
|
| 73 | + private async Task<List<SampleData>> GetData() |
| 74 | + { |
| 75 | + return Enumerable.Range(1, 1000).Select(x => new SampleData |
| 76 | + { |
| 77 | + Id = x, |
| 78 | + Name = $"name {x}", |
| 79 | + LastName = $"Surname {x}", |
| 80 | + HireDate = DateTime.Now.Date.AddDays(-x) |
| 81 | + }).ToList(); |
| 82 | + } |
| 83 | +
|
| 84 | + public class SampleData |
| 85 | + { |
| 86 | + public int Id { get; set; } |
| 87 | + public string Name { get; set; } |
| 88 | + public string LastName { get; set; } |
| 89 | + public DateTime HireDate { get; set; } |
| 90 | + } |
| 91 | +} |
| 92 | +```` |
| 93 | + |
| 94 | + |
| 95 | +## Solution |
| 96 | +Set the `RowHeight` parameter to a fixed value in pixels so that it accommodates the content (depending on the content, padding, margins, font-size and other rules and settings on your app such the Theme and CSS related rules) and matches the monitor and browser settings. |
| 97 | + |
| 98 | +You can read more in the [Notes section of the Virtual Scrolling article]({%slug components/grid/virtual-scrolling%}). |
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