Having an issue adding a g portal server to the bot

[Bi6Terb]

Tried various ways of adding to gp server. And spoken to gp about the fire walls etc as explained on the bot. There isn't one and should work fine. Connection to the RCON is fine using the same credentials hllub uses or asks for. Any advice please?

[timraay]

Hi. Could you share the time at which you tried to connect, as well as the ID of the Discord server (a long string of numbers, see here on how to obtain) you tried this in?

[Bi6Terb]

hi thanks for getting back the ID is 1157254776644456541 we host the bot ourselves on a VDS, since contacting have notice it no longer works on our other 3 league servers either. although there IPS and rcon portal and passwords are correct and listed on the credentials.

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________________________________ From: Tim Raaymakers ***@***.***> Sent: Monday, January 26, 2026 03:18 To: timraay/HLLLogUtilities ***@***.***> Cc: Bi6Terb ***@***.***>; Author ***@***.***> Subject: Re: [timraay/HLLLogUtilities] Having an issue adding a g portal server to the bot (Issue #60) [https://avatars.githubusercontent.com/u/43066279?s=20&v=4]timraay left a comment (timraay/HLLLogUtilities#60)<#60 (comment)> Hi. Could you share the time at which you tried to connect, as well as the ID of the Discord server (a long string of numbers, see here<https://www.reddit.com/r/Discord_Bots/comments/iw05gs/comment/jcgfj9x> on how to obtain) you tried this in? — Reply to this email directly, view it on GitHub<#60 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BMP7ZMTBRXJGZZQ75SATWFD4IWBP3AVCNFSM6AAAAACS2K5JKOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTOOJXG4ZTSNJQHA>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[timraay]

Right, when hosting yourself there isn't anything I can verify.

You will be able to find slightly more details in your terminal about why the connection failed. Alternatively, you can run python test_connection.py and paste in your server's address and RCON port.

Also do keep in mind that Gportal has the tendency to change server address and port without notice.

I don't know what hllub is, but I'm assuming that that proves that the credentials are correct. As a test, you can try connecting using the publicly available bot, to identify whether this is an issue with HLU or with your VDS.