Revise device registration steps for Shared Device Mode#65
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Updated instructions for registering a device in Shared Device Mode, including automatic registration and credential prompts. (current steps are WRONG and mislead customers) However, the screenshots need to be updated. please contact me directly (CAHER) to further discuss I can show you a video from last week on how the actual procedure looks like
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Learn Build status updates of commit 024201c: ✅ Validation status: passed
For more details, please refer to the build report. |
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#sign-off |
| :::image type="content" source="media/share-device-mode/cloud-administrator-provide-credentials.png " alt-text="Screenshot of the sign-in page in Authenticator app"::: | ||
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| 1. Upon providing credentials, the device is successfully set in shared device mode. | ||
| 1. f teh registration successed, the device is successfully set in shared device mode. |
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Typos:
Current:
f teh registration successed, the device is successfully set in shared device mode.
Correction:
If the registration succeeded, the device is successfully set in shared device mode.
| :::image type="content" source="media/share-device-mode/microsoft-authenticator-set-up-shared-device-mode.png " alt-text="Screenshot showing the device registration screen in app"::: | ||
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| 1. The Authenticator app prompts you to provide your credentials, as shown: | ||
| 1. If The Authenticator app prompts you to provide your credentials, as shown (please close the app and validate the SSO profile has been installed, DO NOT enter any email addess): |
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Typos:
Current:
If The Authenticator app prompts you to provide your credentials, as shown (please close the app and validate the SSO profile has been installed, DO NOT enter any email addess):
Possible Correction:
If The Authenticator app prompts you to provide your credentials, as shown, please close the app and validate the SSO profile has been installed (DO NOT enter any email addess):
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Pull request overview
Updates the customer-facing documentation for registering an iOS device in Shared Device Mode to reflect the actual (automatic) registration flow when an SSO profile is present, and to clarify what to do when Authenticator unexpectedly prompts for credentials.
Changes:
- Replaces the prior “manual setup UI” guidance with an auto-registration-first flow.
- Adds troubleshooting guidance instructing admins to verify the SSO profile/payload when unexpected prompts appear.
- Adjusts the final “success” step to align with the updated flow (but currently contains typos).
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| 1. Launch the Authenticator App. | ||
| 1. On the Shared Device Mode manual setup UI, enter the organizational email and select “Register as Shared Device**, as shown: | ||
| 1. The App should automatically start registering the device (as long as the SSO profile is already on the device) without any user interaction needed. If it doesn't try closing the app and validating the SSO payload is on the devcie and then re-open the Authenticator app: |
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@Dickson-Mwendia - Could you review the proposed changes? If you approve, we can fix the typos before we merge, unless @CarHern fixes them before we do. IMPORTANT: When the changes are ready for publication, adding a #label:"aq-pr-triaged" |
ShannonLeavitt
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Updated instructions for registering a device in Shared Device Mode, including automatic registration and credential prompts. (current steps are WRONG and mislead customers) However, the screenshots need to be updated. please contact me directly (CAHER) to further discuss I can show you a video from last week on how the actual procedure looks like