Get active tickets#168
Get active tickets#168Lacah merged 3 commits intoServiceNowDevProgram:mainfrom koratalas:Get_Active_Tickets
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🚫 Unexpected files changed in PR Thank you for your contribution. However, it seems that the file changes in this Pull Request are incorrect or invalid. Allowed patterns: Closing this for now. Once you make additional changes, feel free to re-open this Pull Request or create a new one. If you feel that this PR should be accepted in its current state, please reach out to Astrid Sapphire (SapphicFire) on GitHub, or in the SNDevs Slack Hacktoberfest channel. |
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@Lacah / @SapphicFire - I have created the action as per the guidelines and have not made any changes to the Readme.md file, but still check is getting failed, Can you please help me on this ... |
…937115836472107591c590ceaad3f9.xml
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Yeah, it happens. The sys_scope_privilege record is not wanted though, because we do not want to inject cross-scope privilege records to anyone's instance. Therefore I have removed that. |
This action retrieves all active tickets assigned to the selected user. It queries relevant task tables (like incident, problem, or change_request) or a specific table you define and returns a list of active records associated with that user.
Typical scenarios:
To notify users or managers about pending work items.