Check Active Tickets for Group#171
Closed
koratalas wants to merge 1 commit intoServiceNowDevProgram:mainfrom
Closed
Check Active Tickets for Group#171koratalas wants to merge 1 commit intoServiceNowDevProgram:mainfrom
koratalas wants to merge 1 commit intoServiceNowDevProgram:mainfrom
Conversation
|
✅ Valid PR for ActionPack Thank you for your contribution. This PR complies with the CONTRIBUTING.md. |
Contributor
|
Hi @koratalas Thank you for your contrubution. However, I don't see the added value of this action. 'Look Up Records' action which is available OOTB can be used to query the records on table with conditions. we appreciate the effort you’ve put into this contribution. We’ve labeled it as hacktoberfest-accepted so it still counts toward your Hacktoberfest progress. Thank you for contributing! |
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
2 participants
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
This action retrieves all active tickets assigned to the specified assignment group.
It queries the "Task" table to return key ticket details like Number and Sys ID.
The output can be used in subsequent flow steps for reporting, notifications, or task routing.
Example Scenario:
Use “Check Active Tickets for Group” action to retrieve all active tickets for the selected assignment group before deactivating the group using the same flow.