Two-step Flow Designer Action to parse JSON and send it via email in …#55
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am-shakeel merged 1 commit intoServiceNowDevProgram:mainfrom Oct 4, 2025
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…text or HTML. Use Case: Automatically alert support teams and management of high-priority incidents, including all relevant fields, in a well-formatted email. Step 1 – Script: Recursively parses JSON (jsonString) into text or HTML (tables/lists). Supports nested objects and arrays. Outputs emailBody and status. Step 2 – Email: Sends the formatted email using emailTo and emailSubject. Script step is modular and reusable. Notable Features: outputFormat choice input added. Handles empty/invalid JSON gracefully with descriptive error messages in email body. Testing: Verified both text and HTML outputs. Confirmed emails to multiple recipients. Errors in JSON parsing appear in the email body instead of failing silently.
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✅ Valid PR for ActionPack Thank you for your contribution. This PR complies with the CONTRIBUTING.md. |
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Thank you Shakeel. I just realized that I can use an event to send email without holding up the flow. Either use a event action or use gs.eventquequ() Actuon for another time. |
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…text or HTML.
Use Case:
Automatically alert support teams and management of high-priority incidents, including all relevant fields, in a well-formatted email.
Step 1 – Script:
Recursively parses JSON (jsonString) into text or HTML (tables/lists).
Supports nested objects and arrays.
Outputs emailBody and status.
Step 2 – Email:
Sends the formatted email using emailTo and emailSubject.
Script step is modular and reusable.
Notable Features:
outputFormat choice input added.
Handles empty/invalid JSON gracefully with descriptive error messages in email body.
Testing:
Verified both text and HTML outputs.
Confirmed emails to multiple recipients.
Errors in JSON parsing appear in the email body instead of failing silently.