feat: Create an action to Get Multiple Records with a JOIN #6 updated#86
Merged
ravichandra1998g merged 2 commits intoServiceNowDevProgram:mainfrom Oct 6, 2025
Merged
Conversation
|
✅ Valid PR for ActionPack Thank you for your contribution. This PR complies with the CONTRIBUTING.md. |
ravichandra1998g
approved these changes
Oct 6, 2025
Contributor
ravichandra1998g
left a comment
There was a problem hiding this comment.
Thank you for submitting, looks good!
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Add this suggestion to a batch that can be applied as a single commit.This suggestion is invalid because no changes were made to the code.Suggestions cannot be applied while the pull request is closed.Suggestions cannot be applied while viewing a subset of changes.Only one suggestion per line can be applied in a batch.Add this suggestion to a batch that can be applied as a single commit.Applying suggestions on deleted lines is not supported.You must change the existing code in this line in order to create a valid suggestion.Outdated suggestions cannot be applied.This suggestion has been applied or marked resolved.Suggestions cannot be applied from pending reviews.Suggestions cannot be applied on multi-line comments.Suggestions cannot be applied while the pull request is queued to merge.Suggestion cannot be applied right now. Please check back later.
This is a Action that handles the tag creation part of the feature. #6
Inputs needed for this action.
primary_tableincident).primary_table_queryactive=true^priority=1).primary_fieldsnumber,short_description).primary_join_fieldcaller_id).joined_tablesys_user).joined_join_fieldsys_id).joined_table_fieldsname,email).joined_table_queryactive=true).Logic
Output
Testing Result:

Before running action below was filter data I took.
Below is input given to action:

And now final output in JSON string format

[ { "number": "INC0010003", "short_description": "Antivirus not working", "name": "Abraham Lincoln", "email": "abraham.lincoln@example.com" }, { "number": "INC0010010", "short_description": "P1 ticket", "name": "Abraham Lincoln", "email": "abraham.lincoln@example.com" }, { "number": "INC0000054", "short_description": "SAP Materials Management is slow or there is an outage", "name": "Christen Mitchell", "email": "christen.mitchell@example.com" }, { "number": "INC0010004", "short_description": "test ticket 2", "name": "Abraham Lincoln", "email": "abraham.lincoln@example.com" }, { "number": "INC0010005", "short_description": "test ticket 1", "name": "Abraham Lincoln", "email": "abraham.lincoln@example.com" }, { "number": "INC0007001", "short_description": "Employee payroll application server is down.", "name": "David Miller", "email": "david.miller@example.com" } ]Fail UseCase:

We are providing intentionally wrong field for join which is caller_d instead of caller_id.
Result

Failure with error message.