Names: Arya Afsheen and Irene Ding
Program Name: Martin's Hardware
Martin's Hardware is a roleplay game where users take on the role of an employee at the fictional Martin's Hardware store. Users can start by reading about different customer service techniques, then roleplay with customers of various behavioural patterns to practice their skills!
The purpose of our program is to provide a fun and educational way to train employees for difficult customer service situations.