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intercom / Intercom-OpenAPI Public

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Publish POST /fin/escalate in the Preview spec and clarify /fin/ask escalation wording - #608

#608

Merged

rahulgdsouza merged 5 commits into

mainintercom/Intercom-OpenAPI:mainfrom

rgd/fin-ask-escalation-wordingintercom/Intercom-OpenAPI:rgd/fin-ask-escalation-wordingCopy head branch name to clipboard

Jul 29, 2026

Conversation Commits5 (5)Checks Files changed

Merged

Publish POST /fin/escalate in the Preview spec and clarify /fin/ask escalation wording#608
rahulgdsouza merged 5 commits into
mainfrom
rgd/fin-ask-escalation-wording

Commits

Commits on Jul 29, 2026

Clarify /fin/ask escalation wording

rahulgdsouza
and
claude
committed
Note that an /fin/ask conversation can be escalated

rahulgdsouza
and
claude
committed
Publish POST /fin/escalate in the Preview spec

rahulgdsouza
and
claude
committed
Scope escalation inbox wording, soften /fin/ask claim, add escalate capability kind

rahulgdsouza
and
claude
committed
Phrase /fin/ask escalation as behaviour, not a disabled setting

rahulgdsouza
and
claude
committed

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