Add knowledge hub

docs/best-practices/knowledge-hub.mdx

@@ -0,0 +1,54 @@
+---
+id: knowledge-hub
+title: Knowledge Hub
+sidebar_label: Knowledge Hub
+description:
+  TBD
+toc_max_heading_level: 3
+hide_table_of_contents: true
+keywords:
+  - temporal best practices
+  - operational excellence
+tags:
+  - Best Practices
+---
+
+As organizations scale their Temporal adoption, the need for centralized, consistent knowledge becomes critical.
+Mature Temporal organizations establish internal knowledge hubs to address common challenges that emerge when multiple teams
+adopt Temporal independently.
+
+### The problem
+
+Without a centralized knowledge base, organizations often experience:
+
+- **Fragmented expertise**: Tribal knowledge stays siloed within teams, leading to inconsistent Temporal implementations and
+  repeated mistakes across the organization.
+- **Slow onboarding**: New developers spend weeks piecing together information from scattered sources, Slack threads, and
+  ad-hoc meetings.
+- **Inconsistent patterns**: Teams develop their own conventions for Workflow design, error handling, and testing,
+  making cross-team collaboration and code reuse difficult.
+- **Redundant support burden**: Platform teams answer the same questions repeatedly, diverting resources from strategic
+  work.
+- **Compliance and security gaps**: Without standardized guidance, teams may inadvertently introduce security
+  vulnerabilities or miss compliance requirements.
+
+### Value of a Temporal knowledge hub
+
+Organizations that invest in an internal Temporal knowledge hub see measurable improvements:
+
+| Benefit | Impact |
+| :--- | :--- |
+| **Accelerated onboarding** | Reduce onboarding from weeks to days with clear learning paths and starter templates. |
+| **Consistent standards** | Establish conventions for Namespaces, Workers, and error handling across all teams. |
+| **Reduced support toil** | Up to 90% fewer repetitive questions with self-service documentation. |
+| **Faster time-to-production** | Ship features faster with validated patterns and decision frameworks. |
+| **Improved compliance** | Ensure consistent security controls and access management across teams. |
+
+### Next steps
+
+1. **Use the template**: Start with the [Temporal Platform Hub template](https://kawofong.github.io/temporal-platform-hub/) as your foundation.
+It provides a proven structure covering everything from decision frameworks to escalation path.
+2. **Assign ownership**: Designate a Platform team to customize the content and keep it current as your
+Temporal practice evolves.
+3. **Iterate**: Track which pages developers visit most and which questions still come to the Platform
+   team. Use this data to continuously improve the documentation.

sidebars.js

@@ -648,6 +648,7 @@ module.exports = {
         'best-practices/cloud-access-control',
         'best-practices/security-controls',
         'best-practices/worker',
+        'best-practices/knowledge-hub',
       ],
     },
     {