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docs(cdp): update Customer.io source status from Alpha to Beta #18141

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Gilbert09 merged 1 commit into from
Jul 3, 2026
Merged

docs(cdp): update Customer.io source status from Alpha to Beta #18141

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42 changes: 21 additions & 21 deletions contents/docs/cdp/sources/customer-io.md
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Expand Up @@ -9,9 +9,9 @@ availability:
sourceId: CustomerIO
---

<CalloutBox icon="IconFlask" title="Alpha release" type="action">
<CalloutBox icon="IconFlask" title="Beta release" type="action">

This source is currently in **alpha**. The interface and available tables may change.
This source is currently in **beta**. It works end to end, but you may still hit rough edges – [let us know](https://app.posthog.com/#panel=support%3Asupport%3Adata_warehouse%3A%3Atrue) if you do.

</CalloutBox>

Expand All @@ -32,25 +32,25 @@ Once the syncs are complete, you can start using Customer.io data in PostHog.

The App API list endpoints sync via full refresh, and the webhook-backed event tables capture realtime message activity from Customer.io's reporting webhook.

| Table | Description | Sync method |
| ----- | ----------- | ----------- |
| `broadcasts` | Broadcasts in your workspace | Full refresh |
| `campaigns` | Campaigns in your workspace | Full refresh |
| `collections` | Collections (data sets) | Full refresh |
| `newsletters` | Newsletters | Full refresh |
| `object_types` | Object type definitions | Full refresh |
| `segments` | Segments | Full refresh |
| `sender_identities` | Sender identities | Full refresh |
| `snippets` | Reusable content snippets | Full refresh |
| `subscription_topics` | Subscription topics | Full refresh |
| `transactional` | Transactional messages | Full refresh |
| `customer_events` | Customer subscription activity from the reporting webhook | Webhook |
| `email_events` | Email delivery activity from the reporting webhook | Webhook |
| `push_events` | Push notification activity from the reporting webhook | Webhook |
| `sms_events` | SMS delivery activity from the reporting webhook | Webhook |
| `in_app_events` | In-app message activity from the reporting webhook | Webhook |
| `slack_events` | Slack message activity from the reporting webhook | Webhook |
| `webhook_events` | Webhook delivery activity from the reporting webhook | Webhook |
| Table | Description | Sync method |
| --------------------- | --------------------------------------------------------- | ------------ |
| `broadcasts` | Broadcasts in your workspace | Full refresh |
| `campaigns` | Campaigns in your workspace | Full refresh |
| `collections` | Collections (data sets) | Full refresh |
| `newsletters` | Newsletters | Full refresh |
| `object_types` | Object type definitions | Full refresh |
| `segments` | Segments | Full refresh |
| `sender_identities` | Sender identities | Full refresh |
| `snippets` | Reusable content snippets | Full refresh |
| `subscription_topics` | Subscription topics | Full refresh |
| `transactional` | Transactional messages | Full refresh |
| `customer_events` | Customer subscription activity from the reporting webhook | Webhook |
| `email_events` | Email delivery activity from the reporting webhook | Webhook |
| `push_events` | Push notification activity from the reporting webhook | Webhook |
| `sms_events` | SMS delivery activity from the reporting webhook | Webhook |
| `in_app_events` | In-app message activity from the reporting webhook | Webhook |
| `slack_events` | Slack message activity from the reporting webhook | Webhook |
| `webhook_events` | Webhook delivery activity from the reporting webhook | Webhook |

**Full refresh** tables reload all data on each sync. **Webhook** tables are populated in realtime as Customer.io sends reporting-webhook events to PostHog.

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